(a) We collect the following categories of Personal Information from You when You access the App or visit the mobile web or avail the service over SMS or IVR or USSD channels:
(c) You agree that We are not responsible for the accuracy, authenticity or verification of the Personal Information provided by You.
You acknowledge and agree that the Personal Information collected by Us, shall be stored by Us at our Data Centers (Server(s)). By using our Portal and providing Personal Information to Us, You are consenting to the storage of the same by Us at Our Server(s)
(a) The Personal Information collected by Us is used by Us, our affiliates, subsidiaries and joint ventures, inter alia, for -
(b) You agree that We may use personal information about You to improve CeG's services, marketing and promotional efforts, to analyze Portal usage, improve the Portal's content and service offerings, and customize the Portal's content, layout, and services. These uses improve the Portal to, inter alia, meet Your needs, so as to provide You with a smooth, efficient, safe and customized experience while using the Portal.
(b) The Personal Information provided by You can be shared by Us at any time without obtaining explicit consent from You, with any government agencies mandated under the law to obtain Personal Information including sensitive Personal Information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences;
(c) Personal Information provided by You may also be disclosed by Us at any time without obtaining explicit consent from You, to any third party by an order under the applicable law for the time being in force;
(d) We will make endeavours to ensure that third parties who are the recipients of the Personal Information maintain the confidentiality of such information, with the same level of data security practices as are employed by Us in relation to the Personal Information, and use the Personal Information only in relation to the Portal and the services offered by Us to You;
(e) We may also disclose the Personal Information to enforce Our policies, and/ or to address concerns/ complaints, and/ or to prevent any unethical/ illegal practices/ activity.
(a) Personal Information may be disclosed/ transferred to the following recipients:
(c) We may from time to time send You certain promotional material/ advertisements/ additional information with regard to the services provided/ offered by Us, to the e-mail address provided by You.
We shall at no time be responsible/ liable for the authenticity/ veracity of the Personal Information provided by You.
We employ commercially reasonably data security practices and procedures commensurate with the specifications under the applicable laws, including encryption, passwords, physical security and other technical, physical and administrative, mechanisms and measures, to protect/ safeguard the security and integrity of Your Personal Information.
In view of the functionality of the internet and provision of services over the internet, We cannot guarantee the complete security of Your Personal Information at any time. Given that the internet is a medium which is prone to several security hazards and other events/ incidents which are beyond Our control, while we will strive to ensure full protection to Your Personal Information, We cannot guarantee the same at any given time. Any Personal Information provided by You, must therefore be provided with full cognizance of this risk.
|Level 1||Customer Support Center||Phone: 1100, 18004251110|
|Level 2||Deputy Director (Technical), ESD||
8-2-566, Road no. 7 Banjara Hills
|Level 3||Commissioner, ESD||Email: Dir_eseva@telangana.gov.in|